Warranties
- Covers the replacement parts only.
- Labor costs not covered.
- Covers both the cost of replacement parts and the labor required for their installation for 90 days.
- Covers the cost of replacement parts and the labor required for their installations for 12 months.
- Covers both the cost of replacement parts and the labor required for their installations for 36 months.
Road Tested Parts Limited Warranty Terms
Your recycled part shall be covered by this limited warranty unless specifically excluded in writing at the time of sale. This warranty applies to the original purchaser of the part for 90 days or longer if an extended warranty is purchased. Sheet metal has a limited lifetime replacement warranty for rust-through corrosion. Road Tested Parts must be notified immediately if any defect is discovered during the warranty period. Any repairs or work performed must be authorized before work is started. Any repair, (including but limited to removing the part), that is initiated without authorization will void the warranty.
Transportation expenses on parts that are being returned are excluded from the warranty. Road Tested parts reserves the right to repair, replace, or refund the purchase price of any part at its discretion. Any Improper use, abuse including but not limited to RACING, PULLING, overheating or low oil in engines or transmissions, neglect, careless handling, damage as a result of improper installation, modification, or repair will void this warranty. Existing problems with the vehicle that will cause damage to the recycled part will also void the warranty. Labor cost for removing and replacing the part or transferring parts from the original part to the replacement part is excluded from this warranty unless a labor warranty is purchased at the time of sale. Labor warranty payout and part replacement is limited to twice. Upon third failure a refund will be initiated.
The warranty period on any part starts at the time of sale, not upon installation. The liability and obligation of Road Tested Parts under this warranty shall not include any inconvenience, transportation, towing, downtime, direct, indirect, or consequential damage, or delay resulting from any defect. This warranty is in lieu of any warranty expressed or implied. This warranty gives you specific legal rights and any cause of action must be filed in Macoupin County, Illinois.
- Replace the timing belt and all external seals, including but not limited to: crank seals, cam seals, pan gaskets, intake gaskets, and valve cover gaskets.
- Transfer all accessories from the original engine to the recycled engine.
- Install a new water pump.
-
Clean out the intake and inspect both the intake and exhaust ports for any loose nuts, bolts, or other debris.
Note: Debris can end up inside the cylinder and cause damage. This is the sole responsibility of the installer. Debris may get trapped in the intake from a failed engine, causing failure of the replacement engine. - Check the cooling system for leaks and install a new thermostat.
- Use a 50/50 mix of antifreeze.
- Replace the oil and filter prior to startup, and again every 3,000 miles or as required by the manufacturer (but no more than 5,000 miles regardless).
Receipts must be retained as proof of maintenance. - Engines are guaranteed not to knock, smoke excessively, or use excessive oil. Refer to manufacturer specifications for allowed oil consumption.
- The following internal lubricated parts are covered under warranty: cylinder block, head, pistons, crank, valves, and other internal lubricated parts.
- Parts not covered: intake manifold, exhaust manifold, water pump, injectors, hoses, brackets, wiring harness, etc.
- Engines are equipped with a heat tab, which will melt during overheating. If the heat tab is compromised in any way, the warranty is void.
- Replace all external seals, gaskets, and filters.
- Flush the system per manufacturer requirements as outlined in the most current TSB, and replace the cooler.
- Fill the transmission with fluid as required by the manufacturer.
- STOP! Before installing the part and starting the vehicle, make sure you use the correct transmission fluid per the manufacturer’s specification. Using a universal fluid may cause transmission failure and potentially void your warranty.
- Replace the transmission filter and pan gasket per warranty installation instructions.
- Automatic transmissions must have an external cooler installed to bypass the factory cooler, or a new factory cooler installed.
- Failures caused by overheating and contamination could potentially void your warranty.
- Transmission must be reprogrammed with dealer software prior to installation. Failure to do so will void the warranty.
- Please check to see if this transmission needs to be flashed, learned, or programmed with proper shift adapts.
Freight Returns
In the event that a freighted item needs to be returned, please submit an image of the unit ready and banded to a skid (when applicable). In the event that the freight carrier shows up and the freight is not prepared the customer will be responsible for the canceled stop as a “Dry Run” and will be refunded less the “Dry Run” fee, as determined by the freight carrier.
Warranty Questions?
Please call the Warranty Department if you have any questions about the installation of your recycled transmission. (800) 626-4890
- Maxium replacement labor is $750 or $1500 depending on part type and warranty purchased
- No refunds after 30 days
- No refunds on warranty premiums
- No refunds on deposits
- No returns on cuts
- 25% Restock charge on all returns. Deposits on parts and vehicles will be forfeited after 15 days
Trusted By Thousands Of Customers
-
The engine they sold us was easy to reinstall, clean, professionally removed, not all dinged up, which made it easy to reinstall. All openings were capped to prevent dirt or debris from getting in it, and it was in good shape. The office … More staff was very friend, and the delivery driver communicated very well and was also very pleasant. I highly recommend them.
-
We order from them quite often and they are always responsive and respectful! Love doing business with them! From the team here at Sals auto care & detail
-
Called and spoke with Garrett about wheels for my car, purchased and went about my day.
Garrett called me back in a very timely manner advising me that the said wheels I purchased were unfortunately cracked and a refund would be issued. … More He checked the other wheels they had that would fit my car, but none were safe to use or repair.
He refunded what I paid, letting me know it would take up to 10 days, yes, I do know that once a refund is issued it's totally up to the bank on how quickly it gets into your account. With Thanksgiving I figured it may take a little bit longer, but still waited.
After the time period expired I called back and (so sorry I forgot your name!) spoke with someone.
She checked with accounting and let me know there was an error but it should be returned soon. It was literally the next day that I got the message it was refunded.
EVERYONE that I spoke with, from the initial inquiry, to my phone call back to Garrett for purchase, to the two other ladies I spoke with was fkcn amazing. They were knowledgeable, helped with providing alternative places to call, and were patient with me on the phone. I hate making phones calls but really had a great experience with Mullins.
That being said, they deserve more than 5 stars for going above and beyond to help me out. Thank you everyone and I appreciate you all! Definitely will be back when looking for more parts for my other cars. -
Our car was destroyed by hail on I-55 when we were 4 hours from home visiting STL. I saw Mullins was nearby on Google Maps and had the car towed there. Everyone was great to us. Some places might have tried to take advantage of people in … More a tight spot far from home, but Ty Mullins gave us an extremely fair price for our vehicle, and was great to work with through the whole process. They treat people right.
-
Mullins Race Engines is the he best of the best! Very clean and organized and wonderful people to talk to. We drove many states to see them and they went out of their way to accommodate us. We appreciate Tammy and her mom taking time … More on a Sunday to show us around and to answer all my husbands questions. Great people and very welcoming! Thanks a bunch from way way up North people 😁 👍👍👍👍
-
I have had nothing but great things to say about Garrett since I started working with him for Parts. Really great guy he makes it easy to get what i need. He always asks the right questions to make sure i get the right part for the job. … More He … More
